In the bustling streets of Delhi, amidst the frenetic pace of daily life, a quiet revolution is reshaping the future of healthcare. At the forefront of this change are Dr. Sanjeet Shanker and Dr. Devanjali Soin, a visionary dentist duo driven by a mission to restore trust in medical diagnostics. Their groundbreaking health-tech startup, BackupDoc.ai, is setting new standards in the intersection of technology, trust, and treatment.
The Catalyst: Turning Doubt into Innovation
For Dr. Shanker, dentistry is more than just a profession—it’s a lifelong calling. However, in 2023, a personal encounter shook his faith in the doctor-patient relationship.
“A patient rejected my diagnosis outright, questioning my intentions and expertise,” he recalls. This incident exposed a larger systemic issue of mistrust, particularly in subjective medical fields like dentistry.
Recognizing this challenge, the duo decided to act. Could technology rebuild the bridge of trust between doctors and patients?
The Journey to BackupDoc.ai
Dr. Shanker and Dr. Devanjali laid the foundation for their innovation long before BackupDoc.ai’s official launch in 2024. Both graduates of Rajiv Gandhi University of Health Sciences, they gained valuable experience across India and abroad before opening White Dental Healthcare in Indirapuram, Ghaziabad, in 2015.
Despite their clinic’s success, patient mistrust remained a recurring issue. Driven by their passion for innovation, they envisioned BackupDoc.ai—an AI-powered diagnostic platform designed to bring transparency and precision to dental care.
BackupDoc.ai: Redefining Dental Diagnostics
At its core, BackupDoc.ai eliminates bias in medical diagnostics. The platform uses a patented AI algorithm to analyze dental X-rays with 98% accuracy, detecting subtle conditions like caries, periapical lesions, and bone loss.
“It’s not just about accuracy—it’s about empowering trust,” explains Dr. Shanker. With its color-coded, evidence-backed reports, BackupDoc.ai bridges the gap between doctors and patients, enhancing communication and confidence.
Overcoming Challenges
The road to success wasn’t without hurdles. Initially, the duo targeted a direct-to-patient model but soon realized it overwhelmed patients with complex reports. They pivoted to focus on dentists, providing them with a powerful diagnostic tool that simplifies workflows and strengthens patient relationships.
An Affordable Health-Tech Revolution
What sets BackupDoc.ai apart is its accessibility. Developed with a bootstrap budget of ₹40 lakhs, the platform rivals global competitors at a fraction of the cost.
“Our subscriptions start at just ₹1,000, making advanced diagnostics affordable for dentists across India,” shares Dr. Shanker.
Scaling New Heights: From Dentistry to Multispecialty Care
BackupDoc is just the beginning. The duo is already developing EpikDoc, an integrated practice management system (PMS) designed to streamline clinic operations. Their roadmap includes expanding BackupDoc’s AI capabilities to specialties like orthopedics, dermatology, and cardiology, creating a comprehensive healthcare ecosystem.
“Our vision is to redefine healthcare through AI, ensuring it’s not just advanced but also empathetic,” says Dr. Devanjali.
Key Achievements and Milestones
- 2023: The turning point—a negative patient experience inspires a transformative idea.
- July 2024: Launch of BackupDoc.ai, an AI-powered dental diagnostics platform.
- 2024: Secured 20+ paying clients and analyzed over 3,000 X-rays.
- Future Plans: Expansion into multispecialty care and launch of EpikDoc PMS.
Founder’s Vision
“Trust isn’t built overnight. It’s engineered through consistent transparency and care,” says Dr. Shanker. His experience as a practicing dentist inspired the creation of BackupDoc—a solution that offers reliable, AI-powered second opinions to rebuild faith in diagnostics.
The Future of Healthcare
As India’s healthcare sector embraces AI, BackupDoc.ai stands as a shining example of innovation with empathy. For Dr. Shanker and Dr. Devanjali, this journey is more than building a startup—it’s about transforming lives by restoring trust in healthcare.
Add Comment